OUR PRIMARY SERVICE

The Service provides directions for car drivers to navigate to their destination address. It allows drivers and users to update maps to reflect road conditions and occurrences on them, such as traffic congestion, road accidents, police roadblocks, etc. The Service is provided mainly through the Software.

USER CONTENT

The Service allows all users of the Software to submit and post information and content to other users (“Content”). Content is separate from third-party sponsored advertisements that may appear on the Service. Content can include, for example, map and road updates, traffic congestion updates, road accidents, etc. You assume sole responsibility for any Content you post and you alone are liable for the consequences when you post Content. YOUR CONTENT SUBMISSIONS MAY ONLY BE SENT AFTER YOU HAVE STOPPED YOUR VEHICLE IN AN APPROPRIATE LOCATION PERMITTED BY LAW. ALTERNATIVELY, CONTENT MAY BE SENT BY A PASSENGER OTHER THAN THE DRIVER, PROVIDED IT DOES NOT INTERFERE WITH THE DUE COURSE OF DRIVING AND DOES NOT DISTRACT THE DRIVER.

CONTENT RIGHTS

When you submit Content to be published on the Service, you represent and warrant that you own all intellectual property rights in the Content; that you are permitted to publish the Content and to permit Lumina to publish the Content and exploit all intellectual property rights in and to the Content. Lumina receives no ownership rights in and to the Content that you submit. However, by submitting Content to Lumina, you hereby grant Lumina and the users of the Service an irrevocable, worldwide, perpetual, non-exclusive, royalty-free, sub-licenseable, and transferable license to use, copy, distribute, prepare derivative works, display in public, and publicly perform the Content. The license granted to Lumina in and to the Content you submit is not limited to personal use, but also extends to any commercial use of Content, at Lumina’s sole and absolute discretion. However, other users may only use your Content for non-commercial purposes, unless Lumina provides them with prior written consent to use your Content for commercial purposes (for the purpose of which you authorize Lumina to be your agent).

EXAMINATION OF CONTENT

Lumina may examine the Content before or after its publication, prevent the publication of inappropriate or otherwise inadequate or erroneous Content, or remove such Content after its publication. Lumina does not normally utilize its right to monitor Content and does so only in rare cases. Lumina retains sole discretion in determining which Content will be published, the duration of its publication, its location, how and when it appears on the Service, its design, and any other matter pertaining to the publication of Content within the Service. Lumina does not guarantee that all Content will be published, in general or for any limited time. Content submitted by users for publication does not reflect the views of Lumina. Publishing Content does not warrant its validity, reliability, accuracy, legality, or it being up-to-date.

COMMERCIAL INFORMATION AND LINKS

The Service may include commercial information or advertisements (for example, pins indicating the locations of certain establishments, their commercial offers, coupons, etc. (“Ads”). The Ads may pop up or be displayed on the Service maps from time to time. Lumina may post Ads on the Service but more often than not, the source of such Ads is third parties, and as such, Lumina cannot and does not guarantee the reliability or accuracy of third-party Ads. Lumina does not endorse the content of third-party Ads. Additionally and without derogating from the previous sentence, Lumina will not be liable for any form of liability arising from your reliance on, or in connection with, the use of the content of Ads posted on the Service. It is underscored that the advertising of commercial content by Lumina does not constitute a recommendation or encouragement to procure the goods or services advertised.
Insofar as the Software includes links to services or applications not operated or managed by Lumina, Lumina will not be liable for any form of liability arising from your reliance on, or in connection with, the content of such services and applications or any information provided by them, including but not limited to its completeness, accuracy, correctness, or it being up-to-date. Lumina will not be liable for any direct or indirect damage, monetary or otherwise, arising from your use of or your reliance on the content of goods or services you have accessed via Ads or other links on the Software. YOU MUST NOT ATTEMPT TO VIEW OR CLICK ON ANY ADS WHILE OPERATING A VEHICLE. YOU ALONE ARE RESPONSIBLE FOR DRIVING RESPONSIBLY, AND YOU ACKNOWLEDGE AND AGREE THAT IN THE EVENT THAT YOU VIOLATE THE FOREGOING PROVISION, THE THIRD-PARTY ADVERTISERS WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGE, OR ANY OTHER DAMAGE, AND LOSS (INCLUDING LOSS OF PROFIT AND LOSS OF DATA), COSTS, EXPENSES, AND PAYMENTS, EITHER IN TORT, CONTRACTUAL, OR IN ANY OTHER FORM OF LIABILITY, ARISING FROM, OR IN CONNECTION WITH THE DISPLAY OF THE ADS ON THE SERVICE OR YOUR VIEWING OF THE ADS ON THE SERVICE.

PRIVACY POLICY

INFORMATION YOU PROVIDE TO US

We collect information when you create or modify your account profile, request on-demand services, contact customer support, or communicate with us. This information may include: name, email, phone number, postal address, profile picture, and other information you choose to provide. Lumina complies with all provisions of the Children’s Online Privacy Protection Act, and requires all users to be over 16 years of age or accompanied by a legal guardian.

INFORMATION WE COLLECT

When you use our Services, we collect information about you in the following general categories:
Location Information We collect precise location data from the Lumina app in order for you to use the Service. If you permit the Lumina app to access location services through the permission system used by your mobile operating system, we may also collect the precise location of your device when the app is running in the foreground or background. From your IP address, we may also determine your approximate location.
Transaction Information We collect transaction details related to your use of our Services, including the type of service requested, date and time the service was provided, and other related transaction details. In addition, if someone uses your promo code, we may associate your name with that person.
Preference Information We collect information about how you and the site(s) you interact with our Services, preferences disclosed, and settings selected. In some cases, we do this through the use of cookies, pixel tags, or other similar technologies that create and maintain unique identifiers.
Device Information We may collect information about your mobile device, including but not limited to the hardware model, operating system and version, software and version, preferred language, unique device identifier, advertising identifiers, serial number, device motion information, and mobile network information.
Log Information When you interact with the Services, we collect server logs, which may include information such as device IP address, access dates and times, app features or pages viewed, app crashes and other system activity, type of browser, and the third-party site or service you were using before interacting with our Services.
Important Information About Platform Permissions Most mobile platforms (iOS, Android, etc.) have defined certain types of device data that apps cannot access without your consent. The iOS platform will alert you the first time the Lumina app wants permission to access certain types of data and will allow you to consent to that request. Android devices will notify you of the permissions that the Lumina app requests before you first use the app, and your consent is established when you use the app.
We may use the information we collect about you to: Provide, maintain, and improve our Services, including but not limited to provide products and services you request, provide customer support to Users and Providers, develop safety features, authenticate users, and send product updates and administrative notifications; Send you communications which may be of interest to you, including information about products, services, promotions, news, and events of Lumina and other companies, where permissible and according to local applicable laws; and to process contest, sweepstake, or other promotion entries and fulfill any related awards; Personalize and improve the Services, including but not limited to provide or recommend features, content, social connections, referrals, and advertisements.
We may share your information: With Lumina subsidiaries and affiliated entities that provide services or conduct data processing on our behalf, or for data centralization and / or logistics purposes; With vendors, consultants, marketing partners, and other service providers who need access to such information to carry out work on our behalf; In response to a request for information by a competent authority if we believe disclosure is in accordance with, or is otherwise required by, any applicable law, regulation, or legal process; and With law enforcement officials, government authorities, or other third parties if we believe your actions are inconsistent with our User agreements, Terms of Service, or policies, or to protect the rights, property, or safety of Lumina or others.

SOCIAL SHARING PROTOCOLS

The Services may integrate with social sharing features and other related tools which let you share actions you take on our Services with other apps, sites, or media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the social sharing service.

LOCATION INFORMATION

We request permission for our app’s collection of location from your device from the permission system used by your mobile operating system. Disabling our app’s function to collect location information from your device will not limit our ability to determine approximate location from your IP address.

OTHER COMMUNICATIONS

You may opt out of receiving promotional messages from us by following the instructions in those messages. If you opt out, we may still send you non-promotional communications, such as those about your account, about Services you have requested, or our ongoing business relations.

CHANGES TO THE POLICY

We may change this Policy from time to time. If we make significant changes in the way we treat your personal information, or to the Policy, we will provide you notifications through the Services or by other means, such as email. Your continued use of the Services after such notice establishes your consent to the changes.

PRIVACY

Lumina respects your privacy during your use of the Software and the Service. Our updated privacy policy pertaining to the Software and the Service is readily accessible at our Privacy Policy and is an integral part of these Terms. Since the privacy policy is subject to periodic updates, it is recommended that you periodically review the policy for updates.

CONTACT US

You may contact us concerning any question about the Service, through the channels listed on the “About” menu in the Software or through the “Contact Us” page. We will make our best efforts to address your inquiry promptly.